Blackboard VLE Performance Issues

Incident Report for IT Service

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 15:00 BST

Monitoring

Performance for this service has returned to normal. We will monitor this and resolve this incident once we are confident this remains permanent.

Posted Sep 28, 2026 - 11:25 BST

Investigating

The University is aware of performance issues disrupting the user experience of our Blackboard virtual learning environment this morning (28/09), with pages opening slowly and locking up. We are in contact with our supplier regarding this issue and hope to have this resolved soon.

Posted Sep 28, 2026 - 09:57 BST

This incident affected: Systems & Infrastructure (Blackboard).