IT Service Status Page

All Systems Operational

About This Site

This page provides real-time updates on the operational status of IT services and notice of scheduled maintenance. To receive automatic email, SMS or RSS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the IT Service Desk on 01905 85 7500.

Systems & Infrastructure Operational
90 days ago
99.69 % uptime
Today
IT Service Desk Operational
90 days ago
100.0 % uptime
Today
University Website Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
99.98 % uptime
Today
Windows Virtual Desktop Operational
90 days ago
100.0 % uptime
Today
MyDay Operational
90 days ago
98.98 % uptime
Today
SOLE Operational
90 days ago
100.0 % uptime
Today
SITS Operational
90 days ago
100.0 % uptime
Today
Timetabling - Scientia Operational
90 days ago
100.0 % uptime
Today
Oracle Finance System Operational
90 days ago
100.0 % uptime
Today
Archibus Operational
90 days ago
100.0 % uptime
Today
Trilby Operational
90 days ago
100.0 % uptime
Today
Production Print Portal Operational
90 days ago
100.0 % uptime
Today
Jane HR Operational
90 days ago
100.0 % uptime
Today
University Reddot Websites Operational
90 days ago
100.0 % uptime
Today
Recruitment & Job Vacancies Website Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Turnitin Operational
90 days ago
100.0 % uptime
Today
WBS Plesk Server Operational
90 days ago
100.0 % uptime
Today
StarRez Accomodation Solution Operational
90 days ago
100.0 % uptime
Today
Talis Aspire Operational
90 days ago
100.0 % uptime
Today
Enroly Operational
90 days ago
100.0 % uptime
Today
Remote Access Service Operational
90 days ago
100.0 % uptime
Today
University Staff WordPress Webpages & Plesk Service Operational
90 days ago
100.0 % uptime
Today
SALTO Access Control System Operational
90 days ago
100.0 % uptime
Today
University Staff Homepage Operational
90 days ago
100.0 % uptime
Today
Microsoft Bookings Operational
90 days ago
100.0 % uptime
Today
Microsoft PowerApps Operational
90 days ago
100.0 % uptime
Today
ARC Placement Management Solution Operational
90 days ago
100.0 % uptime
Today
Catalyst Human Resources System Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Account Login Operational
90 days ago
100.0 % uptime
Today
Closed Circuit Television (CCTV) System and Services Operational
90 days ago
100.0 % uptime
Today
University Catering Tills Operational
90 days ago
100.0 % uptime
Today
Library eResources Operational
90 days ago
100.0 % uptime
Today
Human Resources System (MHR iTrent) Operational
90 days ago
99.97 % uptime
Today
Symphony Library Management System Operational
90 days ago
100.0 % uptime
Today
ANPR System Operational
90 days ago
100.0 % uptime
Today
Explorance Blue Operational
90 days ago
100.0 % uptime
Today
Target Connect System Operational
90 days ago
87.76 % uptime
Today
Card Exchange ID Card System Operational
90 days ago
100.0 % uptime
Today
Stand ID Card Photo Upload Tool Operational
90 days ago
100.0 % uptime
Today
Audio Visual VC Platform Operational
90 days ago
100.0 % uptime
Today
Summon (Library/Discovery Search) Operational
90 days ago
100.0 % uptime
Today
Vevox Classroom Polling & Engagement System Operational
90 days ago
100.0 % uptime
Today
Communications Systems Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Hive Vocera Operational
90 days ago
100.0 % uptime
Today
File Storage Operational
90 days ago
100.0 % uptime
Today
OneDrive for Business Operational
90 days ago
100.0 % uptime
Today
'O' Drive Operational
90 days ago
100.0 % uptime
Today
SharePoint Operational
90 days ago
100.0 % uptime
Today
N: Drive Operational
90 days ago
100.0 % uptime
Today
Wired Network Operational
90 days ago
100.0 % uptime
Today
University connection: Internet (Janet) Operational
90 days ago
100.0 % uptime
Today
St Johns Network Operational
90 days ago
100.0 % uptime
Today
City Campus Network Operational
90 days ago
100.0 % uptime
Today
Hive University Network Operational
90 days ago
100.0 % uptime
Today
Severn Campus Network Operational
90 days ago
100.0 % uptime
Today
Glide - Halls of Residence Operational
90 days ago
100.0 % uptime
Today
Lakeside Network Operational
90 days ago
100.0 % uptime
Today
Clarion 3rd Party Wired Network Connections Operational
90 days ago
100.0 % uptime
Today
Wireless Networks Operational
90 days ago
100.0 % uptime
Today
eduroam Operational
90 days ago
100.0 % uptime
Today
Glide - Halls of Residence Operational
90 days ago
100.0 % uptime
Today
UW Guest Operational
90 days ago
100.0 % uptime
Today
VPN (FortiClient) Operational
90 days ago
100.0 % uptime
Today
Corporate@UW Operational
90 days ago
100.0 % uptime
Today
Clarion 3rd Party Wireless Network Connections Operational
90 days ago
100.0 % uptime
Today
Print & Copy Operational
90 days ago
100.0 % uptime
Today
St Johns Print & Copy Services Operational
90 days ago
100.0 % uptime
Today
City Print & Copy Services Operational
90 days ago
100.0 % uptime
Today
Hive Print & Copy Services Operational
90 days ago
100.0 % uptime
Today
Severn Campus Print & Copy Services Operational
90 days ago
100.0 % uptime
Today
Webprint Operational
90 days ago
100.0 % uptime
Today
University Computer Labs Operational
90 days ago
100.0 % uptime
Today
Computer Lab EEG031 Operational
90 days ago
100.0 % uptime
Today
Computer Lab EE1101 Operational
90 days ago
100.0 % uptime
Today
Computer Lab EE1021 Operational
90 days ago
100.0 % uptime
Today
Computer Lab EE1022 Operational
90 days ago
100.0 % uptime
Today
Computer Lab PN1001 Operational
90 days ago
100.0 % uptime
Today
Computer Lab PN1002 Operational
90 days ago
100.0 % uptime
Today
Computer Lab JL2011 Operational
90 days ago
100.0 % uptime
Today
Computer Lab CH1001 (Cyberlab) Operational
90 days ago
100.0 % uptime
Today
Computer Lab CH1007 Operational
90 days ago
100.0 % uptime
Today
Computer Lab CH1009 Operational
90 days ago
100.0 % uptime
Today
Computer Lab CHLG22 Operational
90 days ago
100.0 % uptime
Today
University Open Access Computers Operational
90 days ago
100.0 % uptime
Today
Peirson Silent Study Area Computers Operational
90 days ago
100.0 % uptime
Today
Peirson Group Study Area Computers Operational
90 days ago
100.0 % uptime
Today
Hive Public Access Computers Operational
90 days ago
100.0 % uptime
Today
Charles Hastings Building Open Access Computers Operational
90 days ago
100.0 % uptime
Today
Art House Open Access Computers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Essential Network Infrastructure Works | W/C 29/06/26 | Services at risk Jun 29, 2026 08:00 - Jul 6, 2026 08:00 BST

Please be aware that in order to keep our infrastructure up to date and secure, Digital Services will be completing significant maintenance works to upgrade the University’s wired and wireless networks between Monday 29th June and Sunday 5th July, across all campus sites.

We will make every effort to limit the impact of these works, however University networks and the services that rely upon them should be considered "at-risk" across the full timeframe.

We aim to further reduce any risk to services by completing the majority of works outside of core working and teaching hours across the week.

Please note that the Glide network providing internet connections to our residences will be unaffected by these works.

Posted on Jun 01, 2026 - 16:09 BST

Planned Maintenance to Halls of Residence Internet Connections (Glide) Jul 1, 2026 00:00-06:00 BST

Our supplier Glide have informed us that they will be completing essential maintenance to the infrastructure of their network on Wednesday July 1st between 00:00 and 06:00. Internet connections to University Halls of Residence will be unavailable for 4 hours during this time frame whilst these works are completed.
Posted on Jun 18, 2026 - 10:52 BST
Jun 26, 2026

No incidents reported today.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - This incident has been resolved.
Jun 18, 10:48 BST
Monitoring - Microsoft have now implemented a fix for this issue and stated that services are beginning to recover. We will monitor this and resolve this incident once services are confirmed to have fully returned to normal operation.
Jun 17, 12:00 BST
Update - One symptom of this issue is that users may see an incorrect presence status information in Microsoft Teams.
Jun 17, 11:06 BST
Investigating - We're aware of globally reported intermittent disruption to Microsoft 365 services and apps including Teams and Outlook.

Microsoft are aware of the issues and are working on a fix. They state that "Some customers have reported issues with accessing [services], or using features in Microsoft Teams. We’re looking into [the] issue and checking for impact to your organization. We'll provide an update within one hour."

We will update this post once the matter is resolved or as further information becomes available.

Jun 17, 11:01 BST
Jun 17, 2026
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.