All Systems Operational

About This Site

This page provides real-time updates on the operational status of IT services and notice of scheduled maintenance. To receive automatic email, SMS or RSS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the IT Service Desk on 01905 85 7500.

Uptime over the past 90 days. View historical uptime.
Systems & Infrastructure Operational
IT Service Desk Operational
University Website Operational
Office 365 Operational
Windows Virtual Desktop Operational
MyDay Operational
SOLE Operational
SITS Operational
Timetabling - Scientia Operational
Oracle Finance System Operational
Archibus Operational
Trilby Operational
Production Print Portal Operational
Jane HR Operational
University Reddot Websites Operational
Recruitment & Job Vacancies Website Operational
Adobe Creative Cloud Operational
Blackboard Operational
Turnitin Operational
WBS Plesk Server Operational
StarRez Accomodation Solution Operational
Talis Aspire Operational
Enroly Operational
Remote Access Service Operational
University Staff WordPress Webpages & Plesk Service Operational
SALTO Access Control System Operational
University Staff Homepage Operational
Microsoft Bookings Operational
Microsoft PowerApps Operational
ARC Placement Management Solution Operational
Catalyst Human Resources System Operational
Single Sign On (SSO) Account Login Operational
Closed Circuit Television (CCTV) System and Services Operational
University Catering Tills Operational
Library eResources Operational
Human Resources System (MHR iTrent) Operational
Symphony Library Management System Operational
ANPR System Operational
Explorance Blue Operational
Target Connect System (firstpoint online, Placements, and Careers) Operational
Card Exchange ID Card System Operational
Stand ID Card Photo Upload Tool Operational
Audio Visual VC Platform Operational
Summon (Library/Discovery Search) Operational
Vevox Classroom Polling & Engagement System Operational
Panopto Lecture Capture/File Submission System Operational
Communications Systems Operational
Microsoft Teams Operational
Telephony Operational
Email Operational
Hive Vocera Operational
File Storage Operational
OneDrive for Business Operational
'O' Drive Operational
SharePoint Operational
N: Drive Operational
Wired Network Operational
University connection: Internet (Janet) Operational
St Johns Network Operational
City Campus Network Operational
Hive University Network Operational
Severn Campus Network Operational
Glide - Halls of Residence Operational
Lakeside Network Operational
Clarion 3rd Party Wired Network Connections Operational
Wireless Networks Operational
eduroam Operational
Glide - Halls of Residence Operational
UW Guest Operational
VPN (FortiClient) Operational
Corporate@UW Operational
Clarion 3rd Party Wireless Network Connections Operational
Print & Copy Operational
St Johns Print & Copy Services Operational
City Print & Copy Services Operational
Hive Print & Copy Services Operational
Severn Campus Print & Copy Services Operational
Webprint Operational
University Computer Labs Operational
Computer Lab EEG031 Operational
Computer Lab EE1101 Operational
Computer Lab EE1021 Operational
Computer Lab EE1022 Operational
Computer Lab PN1001 Operational
Computer Lab PN1002 Operational
Computer Lab JL2011 Operational
Computer Lab CH1001 (Cyberlab) Operational
Computer Lab CH1007 Operational
Computer Lab CH1009 Operational
Computer Lab CHLG22 Operational
University Open Access Computers Operational
Peirson Silent Study Area Computers Operational
Peirson Group Study Area Computers Operational
Hive Public Access Computers Operational
Charles Hastings Building Open Access Computers Operational
Art House Open Access Computers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Minor disruption to SITS/SOLE | Planned Maintenance Oct 8, 2026 07:30-08:30 BST

Please be aware that due to upgrades being made by our supplier, Tribal, that the SITS system and it's front end SOLE interface will be at risk of disruption between 07:30 - 08:30 on Thursday 8th October.

Any outage to services is unlikely to last longer than 15 minutes within this maintenance window.
Posted on Sep 29, 2026 - 15:58 BST

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

Network Infrastructure Maintenance | Services At Risk
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 10:00 BST
Scheduled - Digital Services will be undertaking network infrastructure works tomorrow (Wednesday 30th September) between 10:00 -17:00. Whilst outages are not expected, University networks and the services than rely upon them should still be considered at-risk during this maintenance period.
Sep 29, 16:48 BST

Sep 29, 2026

Maintenance to Blackboard Ultra VLE
Completed - The scheduled maintenance has been completed.
Sep 29, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 02:00 BST
Scheduled - Follow an issue with the performance of Blackboard either today (28/09/26), our supplier will be performing maintenance to the system at 2am tomorrow morning (02:00, 29/09/26) for 1 hour.

Access to the Blackboard Ultra VLE will be unavailable whilst this work is completed.
Sep 28, 15:03 BST

Sep 28, 2026

Blackboard VLE Performance Issues
Resolved - This incident has been resolved.
Sep 28, 15:00 BST
Monitoring - Performance for this service has returned to normal. We will monitor this and resolve this incident once we are confident this remains permanent.
Sep 28, 11:25 BST
Investigating - The University is aware of performance issues disrupting the user experience of our Blackboard virtual learning environment this morning (28/09), with pages opening slowly and locking up. We are in contact with our supplier regarding this issue and hope to have this resolved soon.
Sep 28, 09:57 BST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Disruption to University telephony & contact centres
Resolved - This incident has been resolved.
Sep 22, 09:11 BST
Update - This issue was resolved by our supplier 8x8.
Sep 22, 09:09 BST
Update - University staff users already logged into the 8x8 system still retain access to some working services.
Sep 21, 17:00 BST
Investigating - We are aware that our supplier, 8x8 is experiencing disruption to a number of their services which is in turn affecting University telephony, including our contact centres.

We are establishing the particulars of this incident including an estimated time to fix. This post will be updated once the matter is resolved or as more information becomes available from our supplier.
Sep 21, 16:54 BST

Sep 21, 2026

Disruption to SITS/SOLE System
Resolved - This incident has been resolved.
Sep 21, 16:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 15:21 BST
Investigating - We are aware of disruption to staff and students accessing and using SITS/SOLE and the system is under degraded performance. We are currently investigating this and will update this post either once the issue is resolved or more is known about the cause.
Sep 7, 11:28 BST

Sep 20, 2026

Network Infrastructure Maintenance | Services At Risk
Completed - The scheduled maintenance has been completed.
Sep 20, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 10:00 BST
Scheduled - We will be completing essential maintenance to the University's network infrastructure on Sunday 20th September between 10:00-20:00.

Whilst these works take place, connections to University wired and wireless networks and the services which rely upon them should be considered "at-risk". Any outages that do occur should be very brief - of particular focus for these works is that new connections to the University's Guest network may face very disruption connecting during this maintenance period.

Should you experience an issue we advise waiting 15 minutes then attempt to reconnect.

These works should be considered to affect all campus sites however connections to the internet via the Glide service in our residences will be unaffected.
Sep 17, 14:54 BST

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

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