Disruption to University systems that utilise Cloudflare - Monitoring

Incident Report for IT Service

Monitoring

This morning we were made aware of disruption affecting some University systems and online services that utilise the Cloudflare service, as part of a wider outage, similar to that which took place in November.

The main impact was intermittent disruption to the University's 8x8 telephony system that meant some users were struggling to call in.

Cloudflare have now identified and resolved the issues, and disruption to University systems has ceased. We will continue to monitor this situation for any further effects and update this post if things change.

Posted Dec 05, 2025 - 09:57 GMT

This incident affects: Communications Systems (Telephony).