VPN Authentication Messages

Incident Report for IT Service

Resolved

This incident has been resolved.

Posted Apr 08, 2024 - 13:48 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2024 - 10:07 BST

Investigating

We are currently aware of an issue with a third-party provider where the authentication messages to access the VPN are not being sent, resulting in staff being unable to login to the Forticlient VPN.

Posted Apr 08, 2024 - 09:39 BST

This incident affected: Wireless Networks (VPN (FortiClient)).