IT Service Status Page
All Systems Operational

About This Site

This page provides real-time updates on the operational status of IT services and notice of scheduled maintenance. To receive automatic email, SMS or RSS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the IT Service Desk on 01905 85 7500.

Uptime over the past 90 days. View historical uptime.
Systems ? Operational
90 days ago
99.97 % uptime
Today
IT Service Desk ? Operational
90 days ago
100.0 % uptime
Today
University Website ? Operational
90 days ago
99.99 % uptime
Today
Staff Homepage ? Operational
90 days ago
100.0 % uptime
Today
Office 365 ? Operational
90 days ago
100.0 % uptime
Today
Windows Virtual Desktop ? Operational
90 days ago
100.0 % uptime
Today
MyDay ? Operational
90 days ago
99.25 % uptime
Today
SOLE ? Operational
90 days ago
100.0 % uptime
Today
SITS ? Operational
90 days ago
100.0 % uptime
Today
Timetabling - Scientia ? Operational
90 days ago
100.0 % uptime
Today
Oracle Finance System ? Operational
90 days ago
100.0 % uptime
Today
Archibus ? Operational
90 days ago
100.0 % uptime
Today
Trilby ? Operational
90 days ago
100.0 % uptime
Today
Production Print Portal ? Operational
90 days ago
100.0 % uptime
Today
Jane HR Operational
90 days ago
100.0 % uptime
Today
University Reddot Websites Operational
90 days ago
100.0 % uptime
Today
Recruitment & Job Vacancies Website Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Turnitin Operational
90 days ago
100.0 % uptime
Today
WBS Plesk Server ? Operational
90 days ago
100.0 % uptime
Today
StarRez Accomodation Solution Operational
90 days ago
100.0 % uptime
Today
Talis Aspire ? Operational
90 days ago
100.0 % uptime
Today
Enroly ? Operational
90 days ago
100.0 % uptime
Today
Remote Access Service Operational
90 days ago
100.0 % uptime
Today
University Staff WordPress Webpages & Plesk Service Operational
90 days ago
100.0 % uptime
Today
SALTO Access Control System ? Operational
90 days ago
100.0 % uptime
Today
University Staff Homepage ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Bookings Operational
90 days ago
100.0 % uptime
Today
Microsoft PowerApps Operational
90 days ago
100.0 % uptime
Today
ARC Placement Management Solution ? Operational
90 days ago
100.0 % uptime
Today
Catalyst Human Resources System Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Account Login Operational
90 days ago
100.0 % uptime
Today
Closed Circuit Television (CCTV) System and Services Operational
90 days ago
100.0 % uptime
Today
University Catering Tills Operational
90 days ago
100.0 % uptime
Today
Library eResources ? Operational
90 days ago
100.0 % uptime
Today
Communications Systems ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Hive Vocera ? Operational
90 days ago
100.0 % uptime
Today
File Storage ? Operational
90 days ago
100.0 % uptime
Today
OneDrive for Business ? Operational
90 days ago
100.0 % uptime
Today
'O' Drive ? Operational
90 days ago
100.0 % uptime
Today
SharePoint Operational
90 days ago
100.0 % uptime
Today
N: Drive Operational
90 days ago
100.0 % uptime
Today
Wired Network ? Operational
90 days ago
100.0 % uptime
Today
University connection: Internet (Janet) ? Operational
90 days ago
100.0 % uptime
Today
St Johns Network ? Operational
90 days ago
100.0 % uptime
Today
City Campus Network ? Operational
90 days ago
100.0 % uptime
Today
Hive University Network Operational
90 days ago
100.0 % uptime
Today
Severn Campus Network Operational
90 days ago
100.0 % uptime
Today
Glide - Halls of Residence Operational
90 days ago
100.0 % uptime
Today
Lakeside Network Operational
90 days ago
100.0 % uptime
Today
Wireless Networks ? Operational
90 days ago
99.98 % uptime
Today
eduroam ? Operational
90 days ago
100.0 % uptime
Today
Glide - Halls of Residence Operational
90 days ago
100.0 % uptime
Today
UW Guest Operational
90 days ago
99.98 % uptime
Today
VPN (FortiClient) Operational
90 days ago
99.94 % uptime
Today
Corporate@UW Operational
90 days ago
100.0 % uptime
Today
Print & Copy ? Operational
90 days ago
99.88 % uptime
Today
St Johns Print & Copy Services ? Operational
90 days ago
99.88 % uptime
Today
City Print & Copy Services ? Operational
90 days ago
99.88 % uptime
Today
Hive Print & Copy Services Operational
90 days ago
99.88 % uptime
Today
Severn Campus Print & Copy Services Operational
90 days ago
99.88 % uptime
Today
Webprint Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 4, 2024

No incidents reported today.

May 3, 2024
Guest Wi-Fi unavailable across City Campus
Resolved - This incident has been resolved.
May 3, 10:25 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 12:31 BST
Investigating - We are currently investigating an issue with Guest Wi-Fi being unavailable across City Campus. If you are a Staff or Student, Eduroam and Corporate Wi-Fi networks are available to use as normal.
May 2, 11:32 BST
May 2, 2024
Network Infrastructure Works
Completed - The scheduled maintenance has been completed.
May 2, 20:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 18:00 BST
Scheduled - The University will be conducting essential security upgrades to its network infrastructure on May 2nd between 18:00 and 20:30.

Please note that disruption and outages are not expected but services reliant on the University network or wider internet should still be considered "at-risk" during this time.
Apr 30, 16:04 BST
May 1, 2024
Network Infrastructure Works
Completed - The scheduled maintenance has been completed.
May 1, 20:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 18:00 BST
Scheduled - The University will be conducting essential security upgrades to its network infrastructure on May 1st between 18:00 and 20:30.

Please note that disruption and outages are not expected, but services reliant on the University network or wider internet should still be considered "at-risk" during this time.
Apr 30, 16:02 BST
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Further SITS/SOLE Upgrade Works
Completed - The scheduled maintenance has been completed.
Apr 25, 16:04 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:00 BST
Scheduled - The University, alongside its partner, Tribal, will be completing further upgrade works to the student records management system, SITS, on Thursday 25th April 2024, between 09:00 - 18:00.

Whilst the upgrade works take place, SITS and SOLE will be unavailable, and other services reliant on student data to function may also be disrupted.

Thank you for your patience whilst we complete these essential works and please follow the IT Status Page here for further updates.
Apr 22, 16:35 BST
Apr 24, 2024
Maintenance to ARC placement system | Placement Communication Portal (PCP) | Short outage to partners
Completed - The scheduled maintenance has been completed.
Apr 24, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 09:00 BST
Scheduled - ARC will be updating it's PCP (Placement Communication Portal) on Wednesday 24/04/24.

This work will transition users from universal service accounts to individual accounts with specific set permissions.

This will disrupt the University's partner primary & secondary schools access to the system for about 30 mins from 9:00 that morning.
Apr 23, 16:24 BST
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Turnitin Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 15:00 BST
Scheduled - Turnitin have informed us of a 5 hour maintenance window, on Saturday 20th April from 15:00 to 20:00. The following services will be unavailable during this time:

Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Draft Coach
Authorship
iThenticate 2.0
Canvas Plagiarism Framework
Integrations through LTI 1.3

The following will be available but may have disruptions in service during the maintenance:

Turnitin and TurnitinUK (including all Integrations)
Roster Sync through Turnitin.com
Feedback Studio for iOS
iThenticate
iThenticate (via API)
Gradescope (Exporting Submissions, LTI 1.3 & Code Similarity Only)
Mar 27, 12:15 GMT
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