Monitoring - This morning we were made aware of disruption affecting some University systems and online services that utilise the Cloudflare service, as part of a wider outage, similar to that which took place in November.
The main impact was intermittent disruption to the University's 8x8 telephony system that meant some users were struggling to call in.
Cloudflare have now identified and resolved the issues, and disruption to University systems has ceased. We will continue to monitor this situation for any further effects and update this post if things change.
Dec 05, 2025 - 09:57 GMT
This page provides real-time updates on the operational status of IT services and notice of scheduled maintenance. To receive automatic email, SMS or RSS notifications of service outages and scheduled maintenance select the 'Subscribe to Updates' button at the top of the page and enter your details. If you are experiencing issues that are not highlighted on this page please contact the IT Service Desk on 01905 85 7500.
Systems
Operational
90 days ago
99.7
% uptime
Today
IT Service Desk
Operational
90 days ago
100.0
% uptime
Today
University Website
Operational
90 days ago
100.0
% uptime
Today
Office 365
Operational
90 days ago
100.0
% uptime
Today
Windows Virtual Desktop
Operational
90 days ago
100.0
% uptime
Today
MyDay
Operational
90 days ago
99.72
% uptime
Today
SOLE
Operational
90 days ago
100.0
% uptime
Today
SITS
Operational
90 days ago
100.0
% uptime
Today
Timetabling - Scientia
Operational
90 days ago
100.0
% uptime
Today
Oracle Finance System
Operational
90 days ago
100.0
% uptime
Today
Archibus
Operational
90 days ago
100.0
% uptime
Today
Trilby
Operational
90 days ago
100.0
% uptime
Today
Production Print Portal
Operational
90 days ago
100.0
% uptime
Today
Jane HR
Operational
90 days ago
100.0
% uptime
Today
University Reddot Websites
Operational
90 days ago
100.0
% uptime
Today
Recruitment & Job Vacancies Website
Operational
90 days ago
100.0
% uptime
Today
Adobe Creative Cloud
Operational
90 days ago
100.0
% uptime
Today
Blackboard
Operational
90 days ago
100.0
% uptime
Today
Turnitin
Operational
90 days ago
100.0
% uptime
Today
WBS Plesk Server
Operational
90 days ago
100.0
% uptime
Today
StarRez Accomodation Solution
Operational
90 days ago
100.0
% uptime
Today
Talis Aspire
Operational
90 days ago
100.0
% uptime
Today
Enroly
Operational
90 days ago
100.0
% uptime
Today
Remote Access Service
Operational
90 days ago
100.0
% uptime
Today
University Staff WordPress Webpages & Plesk Service
Operational
90 days ago
100.0
% uptime
Today
SALTO Access Control System
Operational
90 days ago
100.0
% uptime
Today
University Staff Homepage
Operational
90 days ago
100.0
% uptime
Today
Microsoft Bookings
Operational
90 days ago
100.0
% uptime
Today
Microsoft PowerApps
Operational
90 days ago
100.0
% uptime
Today
ARC Placement Management Solution
Operational
90 days ago
100.0
% uptime
Today
Catalyst Human Resources System
Operational
90 days ago
100.0
% uptime
Today
Single Sign On (SSO) Account Login
Operational
90 days ago
100.0
% uptime
Today
Closed Circuit Television (CCTV) System and Services
Operational
90 days ago
100.0
% uptime
Today
University Catering Tills
Operational
90 days ago
100.0
% uptime
Today
Library eResources
Operational
90 days ago
100.0
% uptime
Today
Human Resources System (MHR iTrent)
Operational
90 days ago
100.0
% uptime
Today
Symphony Library Management System
Operational
90 days ago
100.0
% uptime
Today
ANPR System
Operational
90 days ago
100.0
% uptime
Today
Explorance Blue
Operational
90 days ago
100.0
% uptime
Today
Target Connect System
Operational
90 days ago
100.0
% uptime
Today
Card Exchange ID Card System
Operational
90 days ago
100.0
% uptime
Today
Stand ID Card Photo Upload Tool
Operational
90 days ago
88.22
% uptime
Today
Communications Systems
Operational
90 days ago
100.0
% uptime
Today
Microsoft Teams
Operational
90 days ago
100.0
% uptime
Today
Telephony
Operational
90 days ago
100.0
% uptime
Today
Email
Operational
90 days ago
100.0
% uptime
Today
Hive Vocera
Operational
90 days ago
100.0
% uptime
Today
File Storage
Operational
90 days ago
100.0
% uptime
Today
OneDrive for Business
Operational
90 days ago
100.0
% uptime
Today
'O' Drive
Operational
90 days ago
100.0
% uptime
Today
SharePoint
Operational
90 days ago
100.0
% uptime
Today
N: Drive
Operational
90 days ago
100.0
% uptime
Today
Wired Network
Operational
90 days ago
99.42
% uptime
Today
University connection: Internet (Janet)
Operational
90 days ago
100.0
% uptime
Today
St Johns Network
Operational
90 days ago
100.0
% uptime
Today
City Campus Network
Operational
90 days ago
100.0
% uptime
Today
Hive University Network
Operational
90 days ago
100.0
% uptime
Today
Severn Campus Network
Operational
90 days ago
100.0
% uptime
Today
Glide - Halls of Residence
Operational
90 days ago
95.41
% uptime
Today
Lakeside Network
Operational
90 days ago
100.0
% uptime
Today
Clarion 3rd Party Wired Network Connections
Operational
90 days ago
100.0
% uptime
Today
Wireless Networks
Operational
90 days ago
99.23
% uptime
Today
eduroam
Operational
90 days ago
100.0
% uptime
Today
Glide - Halls of Residence
Operational
90 days ago
95.41
% uptime
Today
UW Guest
Operational
90 days ago
100.0
% uptime
Today
VPN (FortiClient)
Operational
90 days ago
100.0
% uptime
Today
Corporate@UW
Operational
90 days ago
100.0
% uptime
Today
Clarion 3rd Party Wireless Network Connections
Operational
90 days ago
100.0
% uptime
Today
Print & Copy
Operational
90 days ago
100.0
% uptime
Today
St Johns Print & Copy Services
Operational
90 days ago
100.0
% uptime
Today
City Print & Copy Services
Operational
90 days ago
100.0
% uptime
Today
Hive Print & Copy Services
Operational
90 days ago
100.0
% uptime
Today
Severn Campus Print & Copy Services
Operational
90 days ago
100.0
% uptime
Today
Webprint
Operational
90 days ago
100.0
% uptime
Today
University Computer Labs
Operational
90 days ago
100.0
% uptime
Today
Computer Lab EEG031
Operational
90 days ago
100.0
% uptime
Today
Computer Lab EE1101
Operational
90 days ago
100.0
% uptime
Today
Computer Lab EE1021
Operational
90 days ago
100.0
% uptime
Today
Computer Lab EE1022
Operational
90 days ago
100.0
% uptime
Today
Computer Lab PN1001
Operational
90 days ago
100.0
% uptime
Today
Computer Lab PN1002
Operational
90 days ago
100.0
% uptime
Today
Computer Lab JL2011
Operational
90 days ago
100.0
% uptime
Today
Computer Lab CH1001 (Cyberlab)
Operational
90 days ago
100.0
% uptime
Today
Computer Lab CH1007
Operational
90 days ago
100.0
% uptime
Today
Computer Lab CH1009
Operational
90 days ago
100.0
% uptime
Today
Computer Lab CHLG22
Operational
90 days ago
100.0
% uptime
Today
University Open Access Computers
Operational
90 days ago
100.0
% uptime
Today
Peirson Silent Study Area Computers
Operational
90 days ago
100.0
% uptime
Today
Peirson Group Study Area Computers
Operational
90 days ago
100.0
% uptime
Today
Hive Public Access Computers
Operational
90 days ago
100.0
% uptime
Today
Charles Hastings Building Open Access Computers
Operational
90 days ago
100.0
% uptime
Today
Art House Open Access Computers
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 7, 2025
No incidents reported today.
Dec 6, 2025
No incidents reported.
Dec 5, 2025
Unresolved incident: Disruption to University systems that utilise Cloudflare - Monitoring.